|
My ExpertiseMy Expertise
Area(s) of expertise:
In-depth experience in developing talent
Summary of expertise:
Holly is an accomplished leader known for maintaining strong customer relationships, sourcing new business and determining best-fit solutions for clients. She also has in-depth experience in training, developing and coaching talent.
Blog/Web site:
www.signatureworldwide.com
Books/articles published:
Holly has had original, bylined articles on social media strategy and customer service published in Casino Journal, Hotel Online and Lodging Hospitality. Social Media as Insurance
Awards/associations/memberships:
Holly is an allied board member of the Ohio Hotel & Lodging Association
Prior media experience:
Holly has had original, bylined articles published in Casino Journal, Hotel Online and Lodging Hospitality. She has also served as an expert resource for editors writing stories on related topics. 7 Steps to Better Customer Service and Increased Market Share
Educational background:
Holly holds a bachelor’s degree from Catholic University. She also has executive education and sales training from the University of Virginia, Darden School.
References:
Speaking references include: Matthew L. MacLaren, Esq. Executive Vice President Ohio Hotel & Lodging Association (800) 589-6462 ext. 5 matt@ohla.org Mike Swanigan Director of Operations, Mid-scale Brands, North America Hotel Performance Support ~ Hotel Operations InterContinental Hotels Group (720) 232-3583 mike.swanigan@ihg.com Jill Rutherford Corporate Revenue Manager Shaner Hotels (814) 234-4460 jrutherford@shanercorp.com Timothy L. Winter Vice President & Regional Manager RDA Hotel Management Company (330) 835-5990 timothy.winter@hilton.com Holly Zoba References |
Comments